Reopening Guidelines & Policies
Food & Beverage
Food & Beverage Policies
To meet our health and safety standards during this time, food service modifications and adjustments are required. Unfortunately our complimentary full service breakfast buffet will not be available or the foreseeable future. Other additional self serve components of our offerings will be modified. We will implement the following practices in our food service and kitchen practices:
- Buffets have been eliminated for the foreseeable future, creating instead stations with an attendant for serving. Stations will be equipped with hand sanitizer and sneeze guards.
- We will continue to offer our complimentary breakfast delivered to the privacy and comfort of each guest room.
- To minimize server interaction, all plated meals will be delivered with plate covers with preset salads, desserts and beverages with cup covers.
- Room service is available by preorder only and will be delivered with plate and beverage covers outside the guest room. Servers will remain six feet away and ask guests to bring their tray into the room. Once finished, guests will place the tray outside their room and call for pickup.
- The Grille Room will continue to operate at normal hours, 5-9 pm, and will serve beverages with a select premade meal offering. Service is only available at the bar. A sneeze guard and six feet markings for waiting patrons have been added. The bartender will be required to wear a face covering.
- All employees will be trained on the importance and expectation of increased hygiene practices.
- Employees are required to wear face coverings at all times that are replaced or cleaned daily.
- Where possible, workplaces will be staggered to achieve social distancing. All surfaces will be sanitized every hour.
- Each manager will have a Food Safety Manager certification.
- Regular cleaning and sanitization of high touch point areas of both employees and patrons will include:
- Tables and table condiments
- Digital ordering devices
- Check presenters
- Self-service areas